One of the advantages of VoIP is that voice and Internet services are delivered over the same local loop access circuit using the Internet Protocol (IP).

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Voice over IP is a digital phone service that allow users to make calls across the public switched telephone network (PSTN) via the Internet. By using a high speed Internet connection and a VoIP phone or analog telephone adapter (ATA), a user receives the same type of phone service as plain old telephone service (POTS) plus many additional features. For example, find me / follow me allow a user to enter all of the phone numbers the user wants to ring when the user's VoIP phone number is called. If you are at home, at the office, or on your mobile phone, all of your phones can be rung in succession or at the same time using VoIP!

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Multiprotocol Label Switching (MPLS) is a data network protocol that uses Class of Service (CoS) to prioritize different types of data packets across a shared network to facilitate the convergence of voice, video and data applications.

Ethernet is the most widely-used data network protocol today. Standardized as IEEE 802.3, the Ethernet protocol is used for local area networks (LANs) at the Layer 1 (Physical Layer) and Layer 2 (Data Link Layer) of the OSI networking model.

Digital Subscriber Line Service (DSL) has become a very popular Internet access service. This is because DSL uses the existing copper pairs that already exist between most customer premise offices and the local phone company central office (CO). A DSL connection is set up between a DSL modem at the customer premise and a DSL access multiplexer, or DSLAM, at the phone company central office. Both voice and data can be run across the same DSL connection by using a filter to separate voice traffic from Internet traffic.

High-speed microsave and satellite Internet connections for business can replace or back up traditional terrestrial landlines such as Internet T1s and Digital Subscriber Line (DSL) service. With wireless Internet service in place as your primary or backup Internet connection, you can always count on low-latency connection to the Internet that means you will have an "always up", "never down", "zero outage" service that eliminates wasted time and increases productivity.

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MPLS makes it easier to manage network for quality of service (QoS) because packets can be prioritized by business importance. For example, Voice over IP (VoIP) can be prioritized over email and web browsing packets.